What Do I Do When the Power Goes Out?

Electric service is one of your most dependable purchases.  Power interruptions are usually infrequent and brief, but there are times, due to the weather and acts of nature, when your service will be interrupted.

When the power is off:

 1.     Check the fuses or circuit breakers in your service box panel.  If necessary, replace any fuses or reset the circuit breakers.   Remember to check the primary cartridge fuses in the fuse box or main circuit breaker.

2.    If you have no power at all, check with nearby neighbors to see if they are without power also. This will help determine is the trouble is caused by the transformer serving you or if there is a line outage.

3.     If you have not found the trouble, call Fox Islands Electric.  Be sure to give your name and location.  Call the cooperative as soon as the trouble is discovered.

4.     For all service outages call:  833-4636.  If it is after normal business hours a recording will provide our secondary number.

If you have other questions regarding what to do when the power goes off, please call us.  As your member-owned electric co-op, we are always happy to help you.